**Privacy Policy**
This notice is provided pursuant to Regulation (EU) 2016/679 (hereinafter "GDPR") and describes the methods of processing personal data of users interacting with the RE/MAX Diamond real estate agency's microsite.
1. **Data Controller**
The data controller is RE/MAX Diamond, with its registered office at Via Valentino Banal, 21, 00177, Rome, VAT number 17535361004. For any information or clarification regarding the processing of personal data, you can contact the data controller at the email address info@remaxdiamond.it.
2. **Types of Data Collected**
RE/MAX Diamond collects and processes the following types of personal data:
- Contact data: name, surname, email address, phone number. - Browsing data: IP addresses, access data, information on devices used to connect to the site. - Data voluntarily provided by the user: any additional personal data provided through contact forms or information requests.
3. **Purpose of Processing**
Users' personal data are processed for the following purposes:
- Providing responses to information or contact requests sent through the microsite. - Managing pre-contractual and contractual relationships with clients. - Improving the browsing experience and optimizing the services offered. - Complying with legal or regulatory obligations.
4. **Legal Basis**
The processing of personal data is based on the following legal bases:
- Execution of a contract or pre-contractual measures (Art. 6, para. 1, letter b GDPR) for managing user requests. - Consent of the data subject (Art. 6, para. 1, letter a GDPR) for direct marketing purposes or sending promotional communications, where required. - Compliance with legal obligations (Art. 6, para. 1, letter c GDPR) regarding data retention for tax and accounting purposes. - Legitimate interest of the controller (Art. 6, para. 1, letter f GDPR) for service improvement and site security.
5. **Storage Methods**
Personal data are processed using automated and non-automated tools and are stored for the time strictly necessary to achieve the purposes for which they were collected. Specifically, contact data will be retained for the duration necessary to manage user requests and for an additional period of up to 24 months for marketing purposes, unless consent is withdrawn.
6. **Rights of the Data Subject (Arts. 15-22 GDPR)**
Data subjects have the right to:
- Access their personal data and obtain a copy (Art. 15 GDPR). - Rectify inaccurate or incomplete data (Art. 16 GDPR). - Erase personal data, where applicable (Art. 17 GDPR). - Restrict the processing of personal data, where applicable (Art. 18 GDPR). - Receive data in a structured, commonly used, and machine-readable format and transmit them to another data controller (Art. 20 GDPR). - Object to the processing of personal data, where applicable (Art. 21 GDPR). - Not be subject to a decision based solely on automated processing, including profiling (Art. 22 GDPR).
To exercise these rights, data subjects can contact the data controller using the provided contact details.
7. **DPO and Contacts**
Currently, RE/MAX Diamond has not appointed a Data Protection Officer (DPO). However, for any questions or requests regarding this privacy policy or the processing of personal data, you can contact the data controller at the email address info@remaxdiamond.it.
RE/MAX Diamond is committed to respecting users' privacy and processing personal data in accordance with current legislation. Any updates to this policy will be published on this page. We encourage users to check it periodically to stay informed of any changes.